At Proto Tech, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are here to help.
Return Policy
- You can return any item within 7 days of receipt for a full refund or exchange.
- The item must be unused and in the same condition that you received it, with all original tags and packaging intact.
- Please note that any items that have been worn, altered or washed will not be accepted for return.
Refund Policy
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- If your return is approved, we will initiate a refund to your original method of payment.
- The refund process may take several days to complete, depending on your bank or payment provider.
Exchange Policy
- If you would like to exchange an item, simply return the original item for a refund and place a new order.
Return Shipping
- You are responsible for paying the shipping costs for returning your item.
- We recommend using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.
Contact Us
- If you have any questions about our return and refund policy, please contact us.